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Frequently Asked Questions
Papa Rewards

Frequently Asked Questions

Do I need to pay for delivery?
Is there a minimum order amount required for delivery?
When are your opening times?
How long does it take you to deliver pizza?
Why can’t you deliver to my house?
Why do I need to enter my address before I place an order?
Are the prices different on the paper menu to online?
Do you accept credit cards?
Do you accept large notes for a cash payment?

Papa Rewards

Who can join Papa Rewards®?
How do I join the Papa Rewards® program?
How do I earn Papa Dough®?
How can I redeem Papa Dough®?
Is there a minimum order value to use Papa Dough® discounts?
Can I transfer or cash out my Papa Dough® discounts?
Can I earn Papa Dough® on every purchase?
Can Papa Dough® and Papa Rewards® offers be combined with other promotional offers?
Can I earn Papa Dough® if I check out as a guest?
Will I get my Papa Dough® back if my order is cancelled?
Can I use Papa Dough® as a partial payment?
Does my Papa Dough® expire?
What happens if I don’t use my Papa Dough®?
Can two or more accounts be merged together to create one account?
What are the latest updates to the Papa Rewards® loyalty program?
Can the Papa Rewards® program change?
Where can I find the Terms and Conditions for Papa Rewards®?

Still have questions?

For any other questions or complaints, you can reach out to us: [email protected].

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